wicket71 Terms and Conditions
Please read all the rules below carefully before using this platform. By registering an account, you are considered to have automatically accepted these terms.
General Introduction and Applicability
wicket71 is an online gaming and betting platform. These terms and conditions ("Terms") form the basis of the legal agreement between wicket71 and its users. The terms stated on this page apply to this website, mobile application, and all related services.
To learn more about us — our mission, scope of operations, and services — please read our About Us page. It outlines the principles behind wicket71's operations and our commitments to users.
Accessing or using this website means you fully agree to these terms. If you disagree with any part of these terms, please stop using this platform.
Account Registration and Eligibility
2.1 Age Requirement
To open an account at wicket71 and participate in any casino or betting activity, you must be at least 21 years old. All services on this platform are strictly prohibited for those under 21. We reserve the right to verify age at the time of registration.
2.2 One Account Per Person
Each person may operate only one account. If the same person opens multiple accounts, it will be treated as a serious violation and all associated accounts may be closed. Multiple accounts operated from the same household or IP address will be investigated.
2.3 Providing Accurate Information
All information provided at the time of registration must be truthful, complete, and up to date. Providing false or misleading information may result in account suspension or closure, as well as situations where withdrawals are not permitted.
2.4 Account Security
It is entirely your responsibility to keep your password and account secure. Sharing login details with third parties is not permitted. If you notice any suspicious activity on your account, notify our support team immediately.
Deposit, Withdrawal, and Payment Policy
wicket71 currently processes transactions through Bangladesh's mobile banking services. The approved methods for deposits and withdrawals are: bKash, Nagad, and Rocket.
3.1 Deposit Limits
The minimum deposit amount is ৳200 (two hundred taka). Once funds are credited to the registered account, they become available for use.
3.2 Withdrawal Limits and Processing Time
The minimum withdrawal amount is ৳500 (five hundred taka). Withdrawals are generally processed within 10 to 45 minutes. Account verification must be completed before submitting a withdrawal request.
3.3 Deposit Verification
All transactions are tracked. If fraudulent transactions, chargebacks, or fake payments are confirmed, the associated account will be permanently closed, and wicket71 reserves the right to take legal action.
Bonuses and Promotional Offers
wicket71 offers new users a 200% first deposit bonus of up to ৳10,000. The bonus amount cannot be withdrawn until a 25x wagering requirement has been met.
4.1 Wagering Requirements
For example: if someone deposits ৳1,000, they will receive a ৳2,000 bonus, making the total balance ৳3,000. The bonus funds cannot be withdrawn until wagering of ৳2,000 × 25 = ৳50,000 has been completed.
4.2 Bonus Abuse
Attempting to claim bonuses using multiple accounts or by artificial means will be identified as bonus abuse. If such activity is detected, all bonuses will be cancelled and the account may be suspended.
4.3 Right to Modify Promotions
wicket71 reserves the right to change, suspend, or cancel the terms of any bonus or promotional offer at any time. We will attempt to notify users in advance regarding changes to ongoing promotions.
Betting and Gaming Rules
All bets and gaming decisions on wicket71 are made entirely at the user's own responsibility. The platform provides no guarantee on game outcomes.
5.1 Bet Acceptance
A bet will only be considered valid once it has been confirmed by the system. wicket71 reserves the right to cancel bets placed on incorrect odds displayed due to technical errors.
5.2 Match and Event Cancellations
If a match or event is cancelled, the stake for the associated bet will be refunded. For suspended matches, decisions will be made in accordance with international betting rules.
5.3 Betting Limits
wicket71 reserves the right to set minimum and maximum betting limits. In some cases, specific limits may be applied to individual users, particularly when unusual betting patterns are observed.
5.4 Technical Errors
wicket71 is not responsible for losses caused by server downtime, network disruptions, or other technical issues. However, a fair resolution will be sought in such situations.
VIP Program and Cashback
wicket71's VIP program has five tiers: Bronze, Silver, Gold, Platinum, and Diamond. Users can gradually advance to higher tiers based on regular play and transactions.
Weekly cashback applies at each tier, calculated as a set percentage of that week's net losses — up to 0.2% at Bronze, 0.3% at Silver, 0.5% at Gold, 0.6% at Platinum, and 0.8% at Diamond. Example: if a Gold member's net loss for a week is ৳20,000, they will receive ৳20,000 × 0.5% = ৳100 cashback.
Prohibited Activities
The following activities are strictly prohibited:
- Placing bets or playing games through fraudulent means
- Attempting to hack accounts or manipulate the system
- Placing automated bets using third-party software or bots
- Money laundering or illegal financial activities
- Harassing or threatening other users
- Operating multiple accounts by the same person
- Registering using a false identity or another person's identity
If such activities are confirmed, the associated account will be closed, all balances and bonuses will be forfeited, and legal action will be taken if necessary.
Personal Data Protection and Privacy
wicket71 places the highest priority on protecting users' personal data. All data is kept secure through SSL encryption and modern security technology.
Full details of how we collect, store, and use your information are provided in our Privacy Policy. By opening an account, you also agree to that policy.
Responsible Gaming
wicket71 believes that gaming is a form of entertainment and should be enjoyed responsibly. We maintain measures to help users manage their gaming habits.
Users may request deposit limits, session time limits, or a temporary account suspension for themselves. Contact our team via 24/7 live chat for assistance.
For advice on preventing gaming addiction and building healthy gaming habits, read our Responsible Gaming section — it provides detailed guidance on self-control and available support.
Customer Support and Complaints Process
wicket71's customer support team is available 24 hours a day, 7 days a week via live chat and email in both Bengali and English.
10.1 How to Submit a Complaint
If you have an issue or complaint, first contact us via live chat. If it cannot be resolved through live chat, send a detailed description by email. We take all complaints seriously and work to resolve them as quickly as possible.
10.2 Frequently Asked Questions
For answers to common questions about payments, bonuses, gaming, and accounts, read our FAQ section — it provides detailed answers to frequently asked questions.
Account Closure and Service Suspension
11.1 Closure at the User's Request
Any user may request to close their own account. Once the request is received and verification is complete, the account will be closed. Users will be given the opportunity to withdraw any remaining balance before closure; however, bonus balances will be cancelled if wagering requirements have not been met.
11.2 Closure by wicket71
wicket71 reserves the right to suspend or permanently close an account without prior notice if evidence of a terms violation, fraudulent activity, money laundering, or any other illegal activity is found.
11.3 Right to Modify or Discontinue Services
wicket71 reserves the right to modify, temporarily suspend, or discontinue any service for technical, business, or any other reason. Every effort will be made to notify users in advance in such situations.
Limitation of Liability
wicket71 always strives to provide an uninterrupted and error-free service. However, wicket71's liability is limited in the following areas:
- Any issues arising from internet connection disruptions
- Errors in third-party software or payment gateways
- Problems with the user's own device or network
- Unexpected technical failures or force majeure events
wicket71 is not liable for any indirect, incidental, or special losses. Maximum liability will under no circumstances exceed the active account balance of the user concerned.
Changes and Updates to the Terms
wicket71 reserves the right to amend, change, or update these terms at any time. Registered users will be notified of significant changes via email or account notification.
Continuing to use the platform after changes have been made indicates that you have accepted the new terms. For this reason, it is recommended that you check this page regularly.
Applicable Law and Dispute Resolution
These terms and the relationship between users and wicket71 are governed by applicable international online gaming regulations and general contract law.
If a dispute arises, an initial attempt will be made to resolve it through discussion. If it cannot be resolved through customer support, the matter may be settled through a neutral arbitration process.
If any part of these terms is found to be invalid or unenforceable under any applicable law, the remaining terms will remain fully in effect.