For ages 21+

wicket71 Responsible Gambling

wicket71 is committed to ensuring entertainment does not become a burden. Knowing your limits and seeking help when needed is the smart thing to do.

This platform is for people aged 21 and above only

Online betting and casino games are primarily for entertainment — just like watching a film or enjoying sport. However, people can sometimes spend more time or money than they intended without realising it. wicket71 believes gaming is truly enjoyable only when it is controlled and mindful. That is why the platform provides every user with the tools and opportunity to play responsibly.

Our Terms and Conditions clearly state that no one under 18 may use this platform; moreover, wicket71 enforces a 21+ age limit directly and follows an identity verification process when an account is opened. No account is given to anyone outside this age limit.

Set a budget before you start playing — an amount you can afford to lose without affecting your daily life. Winning is always possible, but winning should not be the goal; entertainment should be. Never bet with borrowed money or someone else's funds.

Under our Privacy Policy, your account information and play history are kept fully secure. Do not share your login details with family members, and keep your device safe from children and teenagers.

If you have questions or are concerned about your own habits, you will find answers to many common questions in the wicket71 FAQ section. You can also contact us directly via live chat or email.

Stay in control

Set deposit limits

Set a maximum deposit amount for a specific period — daily, weekly, or monthly. Once set, you must stay within the limit.

Financial safety

Session time limits

Decide in advance how long you will play in one sitting. When the set time is up, the platform will notify you and give you the option to take a break.

Time control

Account break

If you want to take a short break, you can temporarily close your account for anywhere between 24 hours and 6 weeks. During this time, logging in or placing bets will not be possible.

Temporary break

Self-exclusion

If you want to stay away from gambling for a longer period, apply for self-exclusion — your account can be closed for a minimum of 6 months or permanently. This is not easy to reverse.

Long-term protection

Review play history

You can view your deposit, withdrawal, and bet history from your account at any time. Reviewing it regularly helps you spot overspending.

Transparency

24/7 support

wicket71 live chat and email support are available around the clock in both Bengali and English for any issue. Do not hesitate to ask for help.

Direct contact

Recognising the warning signs matters

If any of the situations below apply to you or someone close to you, take it seriously.

Playing repeatedly to recover lost money

Increasing bets in an attempt to recover losses is the first sign of a problem.

Playing in secret from family or friends

Secrecy and hiding often indicate dependency.

Spending money meant for essential expenses on betting

Using money set aside for food, rent, or family expenses for betting is a sign of serious trouble.

Feeling restless or irritable when not playing

Mental discomfort or irritability when unable to play is a sign of addiction.

wicket71's commitment

We want to provide entertainment only — not harm. That is why we are committed to the safety of every user:

  • No account is given to anyone under 21
  • Self-restriction and exclusion requests are acted on promptly
  • Accounts are reviewed if suspicious or unusual behaviour is detected
  • 24/7 support is provided in Bengali
  • No pressure or inducement is used to encourage play

Ways to get help

Whether you recognise it yourself or someone close to you is struggling — asking for help takes courage.

wicket71 live chat and email support

Contact the platform's 24/7 live chat or email in Bengali or English. Direct help is available for account limits, breaks, or self-exclusion. Email: [email protected]

Family and trusted friends

Open up to the people close to you. Support from family or a trusted friend can sometimes be more effective than professional help. Hiding makes the situation more complicated.

Professional advice

Seeking advice from a psychologist, counsellor, or mental health specialist is not a sign of weakness — it is a sign of awareness. Many government and private organisations in Bangladesh provide this kind of support.

Gambling addiction is a mental health condition — it is not a character flaw. With the right support at the right time, most people are able to get through it. Be kind to yourself rather than harsh, and do not hesitate to ask for help.

Remember, wicket71 always puts entertainment first — your mental and financial wellbeing matters far more than any bet or game. If you feel things are getting out of control, contact our live chat straight away and apply to have your account suspended temporarily or permanently.

Common questions and answers

Yes. wicket71 follows an identity verification process when an account is opened. No one under 21 can create or use an account. Proof of age may be requested at any stage.

Go to Account Settings and set a daily, weekly, or monthly deposit limit from the Responsible Gambling Tools section. Lowering a limit takes effect immediately; increasing one has a waiting period. Contact live chat for further help.

An account cannot be reactivated before the self-exclusion period ends — this is intentionally made difficult. To reactivate after the period ends, you must contact the wicket71 support team and complete a few confirmation steps. For permanent exclusion, the account cannot be reopened.

Start by talking to them directly and with empathy. If the problem seems serious, encourage them to seek professional advice. You can also email the wicket71 support team — they will guide you on next steps.

Yes. If you set a session time limit, the platform will notify you when that time is up. Suggestions to take a break may also appear automatically after a long session. This feature can be turned on from Account Settings.

No — betting or casino games should not be treated as a regular source of income. The chance of losing in every game is greater than the chance of winning, and most players end up at a loss over time. This is an expensive form of entertainment, not a way to earn money.